JOHN BERRY BIDDLE
Enterprise Infrastructure & Technology Operations Leader
Cloud • Platform Engineering • Disaster Recovery • Technology Strategy
Jasper, AL • (205) 337-2445 • johnbiddle@johnbiddle.com • johnbiddle.com
EXECUTIVE SUMMARY
Enterprise technology leader with 20 years of experience leading global IT operations, cloud transformation, disaster recovery, and infrastructure modernization. Trusted advisor to executive leadership with a proven record of aligning technology strategy with business objectives, developing high-performing teams, and delivering resilient, scalable platforms that enable long-term organizational growth.
EXECUTIVE HIGHLIGHTS
Leadership of global enterprise infrastructure supporting approximately 5,000 employees
Six years leading and developing high-performing infrastructure engineering teams
Led enterprise migration from Citrix Virtual Apps & Desktops to Azure Virtual Desktop
Directed enterprise-wide recovery following a ransomware incident
Executive partner on cloud strategy, resiliency, and infrastructure modernization
Led technology planning for mergers, acquisitions, and divestitures
Directed global VMware platform modernization
Negotiated strategic vendor agreements that advanced enterprise technology initiatives
CORE COMPETENCIES
Enterprise Infrastructure • Azure • AWS • VMware • Disaster Recovery • IT Operations • Cloud Migration • Infrastructure Strategy • Executive Leadership • Vendor Management • Storage • Identity • Networking • Business Continuity • Team Development
PROFESSIONAL EXPERIENCE
EBSCO Industries, Inc. | Manager, Infrastructure Operations 2020–Present
Led enterprise infrastructure operations, providing strategic direction across cloud, virtualization, disaster recovery, enterprise identity, and core infrastructure services.
Partnered with executive leadership to define infrastructure strategy, technology roadmaps, and cloud adoption initiatives aligned with business objectives.
Led the enterprise migration from Citrix Virtual Apps & Desktops to Azure Virtual Desktop, modernizing end-user computing and positioning the organization for continued cloud adoption.
Directed enterprise-wide recovery following a ransomware incident, restoring critical business services while strengthening organizational resilience and disaster recovery capabilities.
Directed the global VMware platform modernization initiative with minimal operational disruption.
Led infrastructure planning and execution for mergers, acquisitions, and divestitures, ensuring seamless technology integration and separation.
Negotiated strategic vendor agreements supporting enterprise infrastructure modernization and operational efficiency.
Mentored and developed infrastructure engineers through coaching, succession planning, and leadership development.
EBSCO Industries, Inc. | Infrastructure Engineer 2014–2020
Designed enterprise virtualization, storage, backup, and cloud solutions.
Implemented VMware, Red Hat virtualization, Citrix, AWS backup, and modernization initiatives.
Evaluated emerging technologies to improve scalability and operational efficiency.
SouthernCare, Inc. | System Administrator 2009–2014
Led server, Active Directory, virtualization, storage, and infrastructure modernization supporting 70+ locations.
BioHorizons Implant Systems | IT Network Technician 2006–2009
Provided enterprise desktop, server, networking, telecommunications, and vendor support.
EDUCATION
Bachelor of Science in Commerce & Business Administration
University of Alabama
Major: Business Management | Minor: Computer Science
CERTIFICATIONS
ITIL 4 Foundation
LAN-WAN Technologies for VoIP Systems
Mitel 3300 IP Communications Platform Primer
Mitel 3300 IP Communications Platform Installation & Maintenance